Ground (2-5 Days) — $9
UPS (4-7 Days) — Prices are calculated at checkout.
We offer shipping options that are:
Delivered Duty Unpaid -
Duties & Taxes are not paid upfront. We are not responsible for any additional charges the destination country imposes on you. Due to the customs process delivery times are estimates and may take longer than stated
DDP - Delivered Duty Paid - All duties and taxes are paid upfront to avoid any delays and additional charges.
Third Way ships all over the world. To put your mind at ease, we provide all packages with a tracking number. Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number.
Returns & Exchanges
We are happy to offer an exchange or refund within 14 days of receipt. Refunds exclude all shipping costs.
If you would like to make an exchange, please reach out to email@example.com. Please feel free to contact us with questions at any time during this process.
How do I know if my order has been shipped?
We will send you a confirmation email as soon as your parcel has been collected. This email will also contain your tracking number.
Will I be charged additional taxes or duty?
Customers outside of the US are responsible for all import duties and tax charges that may be applied by their local customs office on delivery to their country. Any import duty or tax charges are out of our control and will be invoiced to you by the courier directly.
Can I change my delivery address?
Please email firstname.lastname@example.org as soon as possible. Once the item is shipped, unfortunately, we are unable to change the delivery address.
Can I have my order delivered to an address different to my billing address?
Yes, you can select a separate delivery address from your billing address at the checkout. If you are shopping with us for the first time, we reserve the right to ship your first order to your billing address (rather than an alternative shipping address).
Do I have to pay for my return?
Yes, customers are responsible for the cost of shipping returns back to us.
When will I receive my refund?
We process all returns within 3-5 working days of receiving them. We will send you a refund notification email to confirm that we have refunded your card.
If we've not answered your question above, please contact email@example.com for further help.